Home Resources The top skills marketers focussed on in 2024 The top skills marketers focussed on in 2024 Marketers continue to experience the rapid rate of change throughout the industry and the impact that the evolving regulatory landscape will have on our marketing practices. More than ever as the landscape changes, the skills gap across the industry continues to broaden. That’s why many marketers across the country have committed to upskilling themselves through formal training in 2024. So, let’s take a look at some of the most popular courses your colleagues, peers and industry friends completed this year. Privacy and regulatory reforms were top of mind Our most popular course for the year was Privacy and Compliance for Marketers. We’ve been anticipating and preparing for the reforms to start and with the first tranche announced in September, it’s great to see the industry setting themselves up for success by seeking formal training in privacy and compliance. The course is designed with data-driven marketers in mind to ensure that you will not only understand what the law says, but (more importantly) how to apply it to your everyday tasks. On completion of the course, you will have a newfound confidence in how to ensure that your business is complying with the law as it stands and is prepared to implement the changes to come. Crucial copywriting We’ve seen a strong commitment to upskilling in the art of copywriting, with all three of our copywriting courses including Copywriting Essentials, Digital Copywriting Essentials and Copywriting Advanced featuring in the top 10 most enrolled courses this calendar year. Copywriting is an invaluable skill, particularly for marketers as it has the power to connect you with customers and strengthen your brand identity. Whether you’re new to the skill, or are looking to improve on your current capability, an ADMA copywriting course can provide you with the expert guidance you need to write with confidence. Let’s get digital We live in the digital age, so it comes as no surprise that three of our digital focussed courses nabbed a spot in the top 10 most popular courses in 2024. Our Digital Analytics for Marketers course is designed to help marketers understand digital data and tackle a technical topic in a non-technical way. While our Digital Marketing Essentials course will give you a detailed introduction to digital marketing, explore the foundations of each digital channel, how they work and how they can fit together to deliver on your marketing objectives. Then there is our flagship course – the ADMA Digital Marketing Certificate. It is one of the only digital marketing courses in Australia with top CMOs as guest lecturers and where you’ll learn through real-life case studies and get practical insights into what works in the real world. Consider your customer There has been a strong appetite to better understand the customer experience which is why marketers have enrolled in our Customer Journey Mapping course. In the course, you learn how to put the customer at the centre of your marketing, and to draw insights from data to create a compelling customer experience. Or you can take this one step further, as many have this year, with our Customer Experience Certificate. For many commoditised and competitive industries, designing a differentiated customer experience is critical to success. This certificate will equip you with the knowledge and skills to develop and lead CX programs across your business. Content is king With it being easier than ever before to produce and share content of different varieties across multiple mediums, developing an effective marketing content strategy will see your content not only cutting through, but also converting. That’s why our Content Marketing Strategy course has been so popular in 2024. In the course you’ll learn to write effective content marketing strategies, design content plans, give an impartial critique of creative work, and amplify, measure and optimise your content. All with your customer at the heart of your decision making. So, with 2024 ranging from regulatory reform, to digital, the customer, and beyond, what will be in store for 2025? If you’re in need of some guidance of what to next upskill in, take a look at our article on the top skills for 2025 as predicted by Australia’s leading CMOs and industry experts. 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Filter Resources Filter Courses Capability Capability Campaign Integration Compliance Customer Experience Marketing Technology Insights Learnings Brand Development Content Format Content Format Information sheet Member-only Press-release Article Blog Case Study Data Event Infographic Media Coverage Research Tool-kit Video Webinar Whitepaper Topics Topics CMO Crib Sheet CMO Spotlight Global Forum Global Forum 2023 Privacy Awareness Week Privacy series Regulatory Spotlight Resource The Weakest Link Compliance Resources CEO Blog Compliance Regulatory Content Copywriting Creative Data Data-driven Marketing Digital Campaigns Leadership Social Media Thought Leadership 08th May 2020 6 ways to retain your customers during a Crisis COVID-19 has created a lot of anxiety for customers and businesses alike. Customers are scared and frustrated by the uncertainty of the pandemic, while businesses are concerned about employee health and wellbeing, customer optimism and the future of their operations. 14th Apr 2020 10 mins How ANZ Institutional banking built its digital marketing capabilities with online education To maintain its strong market position and to build greater engagement with its clients, ANZ bank realised it needed to build the digital marketing capabilities in its team. Article 14th Apr 2020 15 mins Impact of coronavirus on marketing industry COVID-19 has rapidly remade the world in which marketers work. It’s a radical and immediate transformation. Almost 90 percent of Australian organisations have encouraged their staff to work from home according to Gartner. 16th Dec 2019 6 mins ADMA Member Bulletin: Government response to Digital Platforms Inquiry In December 2017, the Government asked the ACCC to investigate the impact of online search engines, social media and digital content aggregators on competition in the media and advertising services markets. The government issued its response - see what they said. Article 13th Nov 2019 5 mins When points aren’t enough: Tackling customer retention and loyalty In January, ADMA made a submission in response to the Attorney-General Department’s Privacy Act Review Discussion Paper. Article 05th Nov 2019 5 mins Ogilvy and KFC win AC&E Creativity & Effectiveness Campaign of the Year Pinnacle Award Ogilvy and KFC have won this year’s Creativity & Effectiveness Campaign of the Year for “The greatest loyalty program no one knew they were a part of” at the AC&E Awards, held in Sydney at the end of October. Load More
08th May 2020 6 ways to retain your customers during a Crisis COVID-19 has created a lot of anxiety for customers and businesses alike. Customers are scared and frustrated by the uncertainty of the pandemic, while businesses are concerned about employee health and wellbeing, customer optimism and the future of their operations.
14th Apr 2020 10 mins How ANZ Institutional banking built its digital marketing capabilities with online education To maintain its strong market position and to build greater engagement with its clients, ANZ bank realised it needed to build the digital marketing capabilities in its team.
Article 14th Apr 2020 15 mins Impact of coronavirus on marketing industry COVID-19 has rapidly remade the world in which marketers work. It’s a radical and immediate transformation. Almost 90 percent of Australian organisations have encouraged their staff to work from home according to Gartner.
16th Dec 2019 6 mins ADMA Member Bulletin: Government response to Digital Platforms Inquiry In December 2017, the Government asked the ACCC to investigate the impact of online search engines, social media and digital content aggregators on competition in the media and advertising services markets. The government issued its response - see what they said.
Article 13th Nov 2019 5 mins When points aren’t enough: Tackling customer retention and loyalty In January, ADMA made a submission in response to the Attorney-General Department’s Privacy Act Review Discussion Paper.
Article 05th Nov 2019 5 mins Ogilvy and KFC win AC&E Creativity & Effectiveness Campaign of the Year Pinnacle Award Ogilvy and KFC have won this year’s Creativity & Effectiveness Campaign of the Year for “The greatest loyalty program no one knew they were a part of” at the AC&E Awards, held in Sydney at the end of October.