Home Resources The top skills marketers focussed on in 2024 The top skills marketers focussed on in 2024 Marketers continue to experience the rapid rate of change throughout the industry and the impact that the evolving regulatory landscape will have on our marketing practices. More than ever as the landscape changes, the skills gap across the industry continues to broaden. That’s why many marketers across the country have committed to upskilling themselves through formal training in 2024. So, let’s take a look at some of the most popular courses your colleagues, peers and industry friends completed this year. Privacy and regulatory reforms were top of mind Our most popular course for the year was Privacy and Compliance for Marketers. We’ve been anticipating and preparing for the reforms to start and with the first tranche announced in September, it’s great to see the industry setting themselves up for success by seeking formal training in privacy and compliance. The course is designed with data-driven marketers in mind to ensure that you will not only understand what the law says, but (more importantly) how to apply it to your everyday tasks. On completion of the course, you will have a newfound confidence in how to ensure that your business is complying with the law as it stands and is prepared to implement the changes to come. Crucial copywriting We’ve seen a strong commitment to upskilling in the art of copywriting, with all three of our copywriting courses including Copywriting Essentials, Digital Copywriting Essentials and Copywriting Advanced featuring in the top 10 most enrolled courses this calendar year. Copywriting is an invaluable skill, particularly for marketers as it has the power to connect you with customers and strengthen your brand identity. Whether you’re new to the skill, or are looking to improve on your current capability, an ADMA copywriting course can provide you with the expert guidance you need to write with confidence. Let’s get digital We live in the digital age, so it comes as no surprise that three of our digital focussed courses nabbed a spot in the top 10 most popular courses in 2024. Our Digital Analytics for Marketers course is designed to help marketers understand digital data and tackle a technical topic in a non-technical way. While our Digital Marketing Essentials course will give you a detailed introduction to digital marketing, explore the foundations of each digital channel, how they work and how they can fit together to deliver on your marketing objectives. Then there is our flagship course – the ADMA Digital Marketing Certificate. It is one of the only digital marketing courses in Australia with top CMOs as guest lecturers and where you’ll learn through real-life case studies and get practical insights into what works in the real world. Consider your customer There has been a strong appetite to better understand the customer experience which is why marketers have enrolled in our Customer Journey Mapping course. In the course, you learn how to put the customer at the centre of your marketing, and to draw insights from data to create a compelling customer experience. Or you can take this one step further, as many have this year, with our Customer Experience Certificate. For many commoditised and competitive industries, designing a differentiated customer experience is critical to success. This certificate will equip you with the knowledge and skills to develop and lead CX programs across your business. Content is king With it being easier than ever before to produce and share content of different varieties across multiple mediums, developing an effective marketing content strategy will see your content not only cutting through, but also converting. That’s why our Content Marketing Strategy course has been so popular in 2024. In the course you’ll learn to write effective content marketing strategies, design content plans, give an impartial critique of creative work, and amplify, measure and optimise your content. All with your customer at the heart of your decision making. So, with 2024 ranging from regulatory reform, to digital, the customer, and beyond, what will be in store for 2025? If you’re in need of some guidance of what to next upskill in, take a look at our article on the top skills for 2025 as predicted by Australia’s leading CMOs and industry experts. 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Each month we will deep dive into one of the key components set to reshape the Privacy Act to understand what they mean for marketers and their businesses. This month we look at data breach response plans. Article 25th Jun 2025 7 mins The Weakest Link Series: The Government ADMA’s “Am I the weakest link: Privacy edition” explores the idea that the privacy data chain is made up of six main parties – the marketer, the consumer, the platform, the agency, the government, and the board – all with the potential to be ‘the weakest link’. However, each of these parties contribute in different ways to the standard of data practices in Australia’s economy. Can we really point the finger at any one party? In this article series, we will deep dive into each of the links in the chain, assess the areas for improvement and how marketers can help strengthen the chain overall through their own roles. Article 25th Jun 2025 7 minutes Privacy Awareness Week 2025: From Awareness to Action This year’s Privacy Awareness Week (PAW) continued to fuel the national privacy conversation, driving it from surface-level awareness to deeper, systemic action. The week was a flurry of activity by all supporters. Read all about it in this article. 25th Jun 2025 4 mins Six Reasons Why You Need to Be at ADMA’s Global Forum 2025 Join us at ADMA Global Forum 2025, where the industry’s powerhouse thought leaders come together to tackle the biggest challenges shaping the future of marketing. The theme, ‘Elevate – for marketing’s next horizon’, focuses on addressing how we empower marketers to sharpen their edge, build capability, and embrace strategic transformation in an industry reshaped by disruption, innovation and accelerating complexity. Article 23rd Jun 2025 7 mins “Would you call it fair and reasonable?”: Daniel Eadon on the new rules of responsible marketing As the industry braces for Privacy Act reform and rapid AI adoption, Daniel Eadon, Associate Director of Marketing Performance at Optus, believes the future of marketing depends on a single principle: trust. Here, he explains how privacy impact assessments, collaboration and common sense will define tomorrow’s best marketers. Article 23rd Jun 2025 9 mins The tech behind the personal touch: How to build an efficient personalisation stack Customers today expect brands to understand them and serve products and messaging that reflect their tastes. Many marketers are eager to meet these expectations with personalised content. But few know where to start. The good news? With the right tools and structure, you can automate smarter, more efficient personalisation. Let us explain. Load More
Article 25th Jun 2025 9 minutes The Privacy Series: Data breach response plan To help marketers prepare for the impact that the privacy reforms will have on the industry and our practices, we have created The Privacy Series. Each month we will deep dive into one of the key components set to reshape the Privacy Act to understand what they mean for marketers and their businesses. This month we look at data breach response plans.
Article 25th Jun 2025 7 mins The Weakest Link Series: The Government ADMA’s “Am I the weakest link: Privacy edition” explores the idea that the privacy data chain is made up of six main parties – the marketer, the consumer, the platform, the agency, the government, and the board – all with the potential to be ‘the weakest link’. However, each of these parties contribute in different ways to the standard of data practices in Australia’s economy. Can we really point the finger at any one party? In this article series, we will deep dive into each of the links in the chain, assess the areas for improvement and how marketers can help strengthen the chain overall through their own roles.
Article 25th Jun 2025 7 minutes Privacy Awareness Week 2025: From Awareness to Action This year’s Privacy Awareness Week (PAW) continued to fuel the national privacy conversation, driving it from surface-level awareness to deeper, systemic action. The week was a flurry of activity by all supporters. Read all about it in this article.
25th Jun 2025 4 mins Six Reasons Why You Need to Be at ADMA’s Global Forum 2025 Join us at ADMA Global Forum 2025, where the industry’s powerhouse thought leaders come together to tackle the biggest challenges shaping the future of marketing. The theme, ‘Elevate – for marketing’s next horizon’, focuses on addressing how we empower marketers to sharpen their edge, build capability, and embrace strategic transformation in an industry reshaped by disruption, innovation and accelerating complexity.
Article 23rd Jun 2025 7 mins “Would you call it fair and reasonable?”: Daniel Eadon on the new rules of responsible marketing As the industry braces for Privacy Act reform and rapid AI adoption, Daniel Eadon, Associate Director of Marketing Performance at Optus, believes the future of marketing depends on a single principle: trust. Here, he explains how privacy impact assessments, collaboration and common sense will define tomorrow’s best marketers.
Article 23rd Jun 2025 9 mins The tech behind the personal touch: How to build an efficient personalisation stack Customers today expect brands to understand them and serve products and messaging that reflect their tastes. Many marketers are eager to meet these expectations with personalised content. But few know where to start. The good news? With the right tools and structure, you can automate smarter, more efficient personalisation. Let us explain.