Kirsty Traill 
  VP of Customer 
  Hootsuite

Kirsty Traill

VP of Customer

Hootsuite


  Hootsuite
Australia

About

Kirsty is currently the VP of Customer at Hootsuite, the world’s most widely used social media relationship platform, where she responsible for using customer insight to drive strategic initiatives and deliver a superior customer experience, developing strategic programs designed to maximize customer adoption, usage, engagement and retention. In addition Kirsty leads the Customer Support organization at Hootsuite, delivering industry leading first response times and customer satisfaction for Hootsuite’s 16M customers worldwide.  Kirsty has over 19 years of international experience gained from senior sales & marketing, operations, and general management roles in the US, Canada, Japan, and New Zealand, where she has a track record of effective leadership and business transformation. Kirsty holds bachelor degrees in Arts and Commerce, with Majors in Japanese, German and Marketing, from the University of Auckland.