Kylie De Courteney 
  Chief Customer Officer 
  Service NSW

Kylie De Courteney

Chief Customer Officer

Service NSW


  Service NSW
Australia

About

Kylie is an experienced senior executive with expertise in organisational transformation and complex program delivery.

She has over two decades of experience driving large-scale, enterprise-wide transformations and is passionate about optimising the customer experience.

Kylie believes planning, project management and reporting processes should be as simple as possible and when combined with disciplined change management and execution are critical to delivering the best outcomes for staff, client agencies and customers.