Telemarketing & the Do Not Call Register Act

Confused on what you can and can’t do in a telemarketing campaign?

Whether you’re managing your campaign in-house or entrusting it to a third-party provider, it’s essential to understand your legal obligations.

This short course unpacks the Do Not Call Register Act 2006 (Cth) and related standards, giving you the context and clarity you need to call with confidence.

You’ll explore the rules in detail. See how they apply in practice. And learn how regulators enforce them through real-world case studies.

By the end, you’ll be equipped to run compliant campaigns that protect your brand and stay on the right side of the law.

What you’ll learn

Through guidance, case studies and quizzes, you’ll build a thorough understanding of the laws that govern telemarketing. By the end of this course, you’ll be able to:

Understand your obligations under the Do Not Call Register Act 2006 (Cth)
Know how the Privacy Act 1988 (Cth) applies to telemarketing activities
See how telemarketing fits into Australia’s broader consumer protection landscape
Identify who you can contact, when – and what consent really means
Recognise the risks of non-compliance and how regulators enforce the rules
Apply the rules in your own telemarketing with confidence

Telemarketing and the Do Not Call Register Act

This short course covers the rules applying to telemarketing under the Do Not Call Register Act and related standards.

It starts with the background on these rules and their place in the broader regulatory framework. It then outlines the rules and their practical application. Finally, it examines enforcement by the regulator and case studies illustrating the consequences of non-compliance.

Enrol in this ADMA regulatory short course to gain a clear understanding of the rules that apply under the Do Not Call Register Act 2006 and the Privacy Act 1988 – and their impact on the way businesses operate.

Course Content

This course covers:

Is this course for me?

This is a Foundation Learning Level course.

It’s designed for beginners, career changers, or anyone who wants to build confidence in the core areas of marketing.

With the right foundation, there’s no limit to what you can do next.

Celebrate your achievement

You’ll receive an ADMA Certificate of Completion at the end of this course – a credible way to share your learning journey and new skills with your network.